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FAQs

How can I benefit from virtual telehealth sessions?

 

Telehealth sessions are safe during these times of taking extra precaution. Many individuals, especially anyone who may be immunocompromised, may have lingering concerns about continued compliance with social distancing practices. Some individuals rather limit direct contact at this time not only for their own safety, but for the safety of their elderly or younger family members. 

 

Telehealth sessions are extremely convenient. If you have a very busy work or school schedule or have several family obligations that make it difficult to be seen in person, telehealth technology’s ease and convenience can help to serve your needs without hassle. Being able to receive guidance and treatment in your own home or space can decrease the stress of dealing with traffic, having to spend time traveling, or dealing with any extremes or discomforts of weather conditions. You can begin healing in the comforts of your own home or workspace and in an environment that is familiar to you. 

 

Telehealth sessions are cost effective and do not require travel. You can save money on gas or transportation expenses and avoid the extra “wear and tear” and mileage on your vehicle (and in some cases, your already hurting joints!) If you have limited transportation or live in a more isolated, rural area or far geographic location, you can be seen virtually from anywhere through your smartphone, tablet, laptop, or computer. 

 

Telehealth technology is a convenient tool that gives you direct access to a highly skilled and genuinely compassionate physical therapist in order for you to receive the treatment and evaluation that you need so that you can heal and meet your personal goals. It can be like having a therapist right at your fingertips for access and help with any of your questions or needs. 

Will it take me longer to heal through virtual telehealth sessions vs. if I were seen in person?

 

Telehealth is simply a delivery method of care. Physical therapists can deliver care through multiple means. Patient education and empowerment through self assessments and self-treatment are extremely vital in your self-care regimen. Sometimes all it really takes is an understanding of your own body and how to address our assessment findings. Whether you are seen in person or through telehealth, I always provide the necessary education and guidance in safe and appropriate self care methods; the only difference is the delivery method, which would be through telehealth versus direct contact means. The type of treatment session does not determine the length of your journey. Accountability for your own healing is key. And I am here to assist you every step of the way to ensure that we do the best to meet all of your goals. 

Can telehealth physical therapy services be provided to anyone anywhere in the U.S.?

 

Services can only be provided in my the state of licensure. Currently, as a licensed Doctor of Physical Therapy in the state of Nevada, I offer telehealth services to those in Nevada and soon, in the state of New York. 

 

What should I wear during my telehealth or in-person visit? 

 

Dress comfortably! Any clothing that will allow you to move freely and without restriction is optimal. Postural assessments are done for the initial evaluation and for each followup session, which will require that I have visual access to major bony landmarks and structures such as your shoulders, spine, hips, knees, and feet. For women, a sports bra or tank top that can easily be rolled up as needed along with shorts are ideal. For men, shorts are ideal. 

 

I care about your optimal comfort, so if you prefer to add any layers after the visual postural assessment, you may do so. 


 

What is your cancellation/rescheduling policy?

 

If you need to cancel your appointment, please cancel within 24 hour notice to help with scheduling for other patients and clients. You can reschedule your appointment by emailing me directly at drrosemariecua@mindfullyalign.com or calling and leaving a message at (702) 518-7178. 


Do you take my insurance?

 

I am currently a fee-for-service provider and am out-of-network with commercial insurances at this time. The benefits of this include that you will receive care through a full body approach as opposed to being limited by the insurance’s regulations for treatment of a single body part. You are a whole person and beyond a localized segment. I value your worth as an entire person in mind, body, and spirit. 

 

Another benefit to being fee-for-service is that insurances will not limit the number of visits you can have, and you can choose to go forth with as many visits as your body feels it needs as you reach your best self and obtain your goals. This also means that you receive one-on-one care and direct attention for your sessions, without simultaneously having multiple patients or clients being seen at the same time as commonly seen in a traditional setting. 

 

You can also check with your insurance carrier to see whether you have out-of-network benefits and whether you have met your yearly deductible. Your insurance carrier can inform you if and how much you may be eligible for in terms of the percentage of their reimbursement. I can provide you with superbills or appropriate forms to submit to your insurance for reimbursement. Please note that I cannot guarantee your reimbursement from your insurance carrier, so you are encouraged to follow up with your insurance for details.  


Can I use my Flexibile Spending Account (FSA) or Health Savings Account (HSA) for Physical Therapy Services? 

 

Yes! And any paperwork required can be sent or given to me to be filled out. I will return the completed form(s) to you.  

 

Please check with your specific plan, but according to IRS pub 502, physical therapy is a medical expense which qualifies for FSA and HSA use. 

 

FSAs are accounts through your employer which you are able to put pre-taxed money into. Many use it for out-of-pocket health care expenses including physical therapy. Because taxes are not paid on this money, you are able to save money. If you do not use this money by the end of the year, you lose it.

 

HSAs are another medical savings account offered through some employers. The money you contribute to the account is pre tax, just like FSAs, which also saves you money you would be paying to taxes. These accounts are different from FSAs in that it doesn't follow the "use it or lose it" rule; these funds roll over into the next year if you do not spend it. Funds are also eligible for use on services such as physical therapy. 
 

Please confirm with your employer or the appropriate personnel for further accuracy or details as necessary. 

I have further questions not listed here. Can I reach out to you?

Of course! For any further questions, please contact me directly at drrosemariecua@mindfullyalign.com or at (702) 518-7178. I would be happy to answer your questions. 

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